About Central Mortgage & Insurance

At Central Mortgage & Insurance, we believe financial decisions should be made with confidence, not confusion. Based in the heart of the Central North Island, we’ve built our reputation on providing expert, personalised advice to help clients protect what matters most and plan for a secure future.

Our team combines years of experience in mortgages, insurance, and KiwiSaver, offering tailored solutions to suit every stage of life. We take the time to understand your goals, explain your options clearly, and ensure that every recommendation aligns with your needs – never a one-size-fits-all approach.

Whether you’re purchasing a home, protecting your income, or preparing for retirement, we’re here to provide clear guidance and ongoing support so you can make informed choices with peace of mind.

Tracey Douglas

Tracey Douglas

Senior Financial Adviser

With over eight years of experience in the financial services industry, Tracey is passionate about helping clients make smart, confident decisions about their money.

Her warm, approachable style and commitment to clear communication have earned her lasting relationships with clients across New Zealand.

Tracey specialises in mortgage and insurance advice, guiding clients through life’s major milestones with professionalism and care.

Liam Douglas

Risk Solutions Administrator

Liam supports the insurance and risk operations at Central Mortgage & Insurance, turning detailed client information into clear insights that help the team deliver accurate, efficient advice.

He enjoys refining processes and ensuring everything runs smoothly for clients and advisers alike.

Outside of work, he likes to stay active, keep learning, and take on new challenges.

Carol

Carol Llunar

Operations Manager

With experience in mortgage underwriting, Carol helps create a smooth and organised lending process for clients. She prepares applications, coordinates with lenders, and ensures clients stay informed, bringing accuracy and reassurance to each stage of the home loan journey.

At home, Carol is a mum to two lively boys and enjoys cooking and relaxing with a good Korean drama.

Jill-Ann Evangelista (Jilly)

Jill-Ann Evangelista (Jilly)

Mortgage Solutions Administrator

Jill-Ann provides administrative support across our mortgage, insurance and KiwiSaver services, helping keep everything running smoothly behind the scenes. She also enjoys creating social media content and helping the team wherever she can.

Outside of work, Jilly is a proud mum of three who enjoys spending time with her family, keeping up with social media, exploring home décor ideas and learning new skills.

James Lamb

James Lamb

Mortgage Adviser | Financial Adviser – FSP1013123

After more than 20 years as a teacher in Taupō, James brings strong communication skills, a genuine interest in people and a great understanding of our local community to his role as a Mortgage Adviser.

James enjoys helping clients understand their borrowing options and making what can sometimes feel like a complicated process much easier to navigate. He takes the time to understand what his clients are looking to achieve and prides himself on being approachable, organised and easy to deal with.

Having lived and worked in Taupō for many years, James values building lasting relationships and helping people achieve their property goals.

Outside of work, James is an avid golfer and enjoys getting out on the course whenever he gets the chance.

Ready to get started?

Book your free consultation today and discover your options.